Huida Frequently Asked Questions
1. You only have Komatsu spare parts?
We also have other brands,such as Carter, Hitachi, Kobelco, Volvo, Cummins, etc...
2. How about your warranty?
Generally 6 months
3. Can I visit your warehouse?
yes, welcome
4. What is your MOQ, can I order only 1pc injector?
MOQ:1pc so, 1pc injector no problem
5. What are your payment term?
Western Union, TT, Credit card
6. Can you shipping to my agent?
ok, no problem
7. How about your after-sales service?
Our quality is very very good, any problem, we will try our best solve it, don’t worry
8. Do you accepet 30% advance?
yes,30% advance is ok, 70%balance Before the shipping
9. How long is your delivery time?
Almost parts we have in stock, parts will be send to you in 2 working days after we get your payment
10. How can I trace my order?
We will send you the tracking number as the goods be sent.
11. If I am not satisfied with the products, can I returns goods?
if it's our quality problem,we accepet return,and please contact us before you return.
12. What's package? Can you give me the package according my requirement?
Original packing or normal packing or according your requirement
13. What's the shipping way you can supply?
By sea or by air or by express
14. Whta's the terms of the transaction?
EXW, FCA, FAS, FOB, C&F, CIF, DDP.
15. Do you accept small order?
why not!
16. What quality can you offer?
100% GENUINE PARTS,OEM, Made in China.
